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How to Get Rid of a Trojan Using McAfee

Trojans are malware that sneak into your computer under the guise of legitimate files or programs. Once inside, the Trojan gives its creator access to your computer, which can potentially put your sensitive business information at risk. Manually detecting and removing all files related to a Trojan can be difficult, but you can use the security software McAfee and its Internet Security module to scan your computer and remove these threats. McAfee also offers free removal tools that destroy specific viruses.

McAfee Internet Security

1. Open the Start menu, then click "All Programs" and "McAfee Internet Security."
2. Click "Scan" on the McAfee Internet Security window.
3. Click "Quick Scan" or "Full Scan" in the Scan Options pane. A quick scan only checks your computer's core files for threats, while a full scan checks all files and folders.
4. Click "Start" and wait for McAfee Internet Security to finish the scan. If you selected a full scan, this may take an hour or more.
5. Double-click "Scan completed" in the system tray, then click "Details" in the Scan pane.
6. Click "Viruses and Trojans" to see the Trojans McAfee discovered. Click "Remove All" to destroy all threats, or select individual threats and click "Remove."

McAfee Virus Removal Tools

1. Navigate to the McAfee Virus Removal Tools Web page (link in Resources). This page has a list of viruses and the tools needed to remove each.
2. Click the name of the removal tool for the virus or Trojan on your computer. McAfee uses the Avert Stinger tool to eliminate most viruses.
3. Click "Download Now" or "Download the latest version of this tool." Click "Save File" and save the tool to the desktop.
4. Open the Start menu, then click "Control Panel" and "System and Security."
5. Click "System," then "System Protection" to open the System Properties window.
6. Click "Configure," select "Turn off system protection," then click "OK."
7. Double-click the McAfee removal tool on your desktop. Click "Preferences" to select the parts of your computer for the tool to scan, then click "OK."
8. Click "Scan Now" or "Start" to run the tool. You receive an alert if the tool finds the virus on the computer. The tool then removes the virus and all associated files.
9. Return to the System Properties window and re-enable system protection.

Tips

  • Keep McAfee's real-time scanning on at all times to actively protect your computer. To turn it on, click "Advanced Menu | Configure | Computer & Files | Virus Protection | On."
  • McAfee regularly checks for updates to its virus definitions database when your computer is online.

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